Privacy Policy

 

1. USER INFORMATION

Who is responsible for the processing of your personal data?

EDSER INSOLES, SL is the DATA CONTROLLER responsible for processing the USER’s personal data and informs you that such data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).

For what purpose do we process your personal data?

To maintain a business relationship with the user. The processing operations envisaged include:

  • Sending commercial advertising communications by e-mail, fax, SMS, MMS, social networks, or any other electronic or physical means, present or future, that enables commercial communications.
    These communications will be made by the DATA CONTROLLER and will relate to its products and services, or those of its collaborators or suppliers with whom promotional agreements have been reached. In such cases, third parties will never have access to personal data.

  • Conducting market research and statistical analysis.

  • Processing orders, requests, responding to inquiries or any type of request made by the USER through any of the contact methods made available on the DATA CONTROLLER’s website.

  • Sending the online newsletter about news, offers, and promotions related to our activity.

What is the legal basis for processing your personal data?

The processing is lawful under Article 6 of the GDPR as follows:

  • With the USER’s consent: sending commercial communications and newsletters.
  • Based on the legitimate interest of the DATA CONTROLLER: carrying out market research, statistical analysis, and processing requests and orders made by the USER.

How long will we keep your personal data?

Personal data will be kept for no longer than necessary to fulfill the purpose of the processing or while legal obligations require their retention. When they are no longer necessary, they will be deleted using appropriate security measures to ensure data anonymization or complete destruction.

Who do we share your personal data with?

Personal data will not be disclosed to third parties unless required for the development and execution of the purposes of processing, in which case data may be shared with service providers related to communications. The DATA CONTROLLER has duly signed confidentiality and data processing agreements with such providers, as required by current data protection regulations.

What are your rights?

The USER has the right to:

  • Withdraw consent at any time.
  • Access, rectify, transfer, and delete their data, and restrict or object to its processing.
  • Lodge a complaint with the supervisory authority (www.aepd.es) if they believe that the processing does not comply with current regulations.

Contact details to exercise your rights:
EDSER INSOLES, SL
CARRER DEL GALL, 47 – 08950 ESPLUGUES DE LLOBREGAT (Barcelona)
E-mail: edser@edserlabs.com

 

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

By checking the relevant boxes and entering data into the fields marked with an asterisk (*) in the contact form or download forms, USERS expressly, freely, and unequivocally accept that their data is necessary to process their request. The inclusion of data in the remaining fields is voluntary.

The USER guarantees that the personal data provided to the DATA CONTROLLER is accurate and undertakes to notify any changes thereto.

The DATA CONTROLLER informs that all data requested through the website is mandatory, as it is necessary to provide an optimal service to the USER. If all required data is not provided, it cannot be guaranteed that the information and services offered will be fully tailored to the USER’s needs.

3. SECURITY MEASURES

In accordance with current data protection regulations, the DATA CONTROLLER complies with all GDPR and LOPDGDD provisions regarding the processing of personal data under its responsibility and expressly adheres to the principles set out in Article 5 of the GDPR. These principles ensure that personal data is processed lawfully, fairly and transparently, and is adequate, relevant and limited to what is necessary for the purposes for which it is processed.

The DATA CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD, in order to protect the rights and freedoms of USERS, and has provided them with the necessary information to enable them to exercise those rights.

For more information about privacy safeguards, you may contact the DATA CONTROLLER at:

EDSER INSOLES, SL
CARRER DEL GALL, 47 – 08950 ESPLUGUES DE LLOBREGAT (Barcelona)
E-mail: edser@edserlabs.com